Meditech:

- Add new pc’s to Meditech – Login to Universe, dictionary menu, client, mnemonic=PC17XXX, Primary App server = SHSMT-AS1, Alt App server = SHSMT-AS2

- Add pc to Location Dictionary – Login to Live, mis, clinical dictionaries I-Z, locations, mnemonic=E.ED or hit F9, add new pc under client field

- Creating Meditech template in Word - In Word, go to tools, templates and add-ins. Then click add. Browse to C:\Program\files\Meditech\MagicCS\

Data\SEHS\Ring\SEHS.Live\MSWord. Select the file Mtech2000.dot and click ok (if it’s not there, copy it over to there from \\shsms01\itdata$\transcription\msword).

In addition to this, the Macro security should be set to low. Go to tools, macro, security, and select security level low

Network:

- ipconfig - /all, /renew, /release, /flushdns, /registerdns, /displaydns

- Other commands – ping, tracert, nslookup, netsh /?

Spacelabs:

- To reset password – launch IE, favorites, links, Spacelab ICS, options, admin, user maintenance, query

Onestaff:

- Silent install – start, run, \\shsas06\onestaff\onestaff\mssql\wkstatn\setup1.exe /s

WinXp:

- Xp native handling of zip files – C:\regsvr32 /u zipfldr (disable), C:\regsvr32 zipfldr (enable).

- Win7 native handling of zip files – C:\assoc .zip=CompressedFolder.

- IE7 Desktop icon missing – hkey_current_user\Software\Microsoft\Windows\Currentversion\Explorer\HideDesktopIcons\NewStartpanel

In the right hand pane, double-click {871C5380-42A0-1069-A2EA-08002B30309D} key. Enter Dword value =0 to enable the IE7 icon on desktop.

- Icon Cache Rebuild – go to C:\Documents and Settings\username\Local Settings\Application data

Right click on IconCache.db and delete.

- Current Wallpaper Location – go to C:\Documents and Settings\username\Application\Microsoft\Internet Explorer .

Regedit:

- Startup program locations – HKLM\Software\Microsoft\Windows\CurrentVersion\Run

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

HKCU\Software\Microsoft\WindowsNT\CurrentVersion\Windows\load

HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Userinit

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

Printing:

- Not printing 2^nd page of registration form (consent form) – add printer \\forms-fast-serv\MTFFREG

- Pharmacy label printer settings – media type = direct thermal, max label length = 12.00”, sensor type = gap. To calibrate hold feed button

for 6 labels or 10 seconds

Aduc:

Apps:

- Autocorrect, Autotext, and custom dictionary locations –

C:\Documents and Settings\%username%\Application Data\Microsoft\proof\custom.dic

C:\Documents and Settings\%username%\Application Data\Microsoft\templates\normal.dot

C:\Documents and Settings\%username%\Application Data\Microsoft\office\mso1033.acl

- Enable Netmeeting – start, run, conf.exe

- Windows Security center – start, run, wscui.cpl

Medhelp setup :

- RDP to Server - 67.155.180.177

- Printing – printer drivers must reside on the medhelp server

Sophos :

- SAV32CLI command line - SAV32CLI -remove -p=c:\logfile.txt

Netilla:

- Printing in Netilla - In Adobe print screen, click advanced button, then put check in box "Print as image"

-

Support phone numbers :

- Meditech - 781-821-3000, Valco - 603-685-0050, 603-898-2288

Vpn install :

- Path - \\shsms01\itdata$\lan\old\remote access\vpn\vpnsetup\vpnclient_setup

- Install certificate – click on import icon. certificate name = shorehealth-IT

Blackbaud :

- Install from these folders - \\shsas0c\re$, \\shsas0c\fe$, \\shsas0c\research$

Meditech Lab printing issue :

- Login - Meditech, Lab, SHL, MHE, System Management, LIS Background print jobs

- Find problem printer – shows print jobs and printer that is causing slowness/ stoppage

CDS desktop fax :

- Run cds desktopfax admin - setup, comm. setup, remove port 25006, add port 25007, make it default

CareMedic Isuite :

- Client ID - MDMC1567